Success in Interview
Being prepared is half the battle.
If you are one of those executive types unhappy at your present post and embarking on a New Year's resolution to find a new one, here's a helping hand. The job interview is considered to be the most critical aspect of every expedition that brings you face-to- face with the future boss. One must prepare for it with the same tenacity and quickness as one does for a fencing tournament or a chess match.
This article has been excerpted from "PARTING COMPANY: How to Survive the Loss of a Job and Find Another Successfully" by William J. Morin and James C. Cabrera. Copyright by Drake Beam Morin, inc. Publised by Harcourt Brace Jovanovich.
Morin is chairman and Cabrera is president of New York-based Drake Beam Morin, nation's major outplacement firm, which has opened offices in Philadelphia.
1. Tell me about yourself.
Since this is often the opening question in an interview, be extra careful that you don't run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don't waste your best points on it.
2. What do you know about our organization?
You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don't act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don't overwhelm the interviewer, and make it clear that you wish to learn more.
You might start your answer in this manner: "In my job search, I've investigated a number of companies.
Yours is one of the few that interests me, for these reasons..."
Give your answer a positive tone. Don't say, "Well, everyone tells me that you're in all sorts of trouble, and that's why I'm here", even if that is why you're there.
3. Why do you want to work for us?
The deadliest answer you can give is "Because I like people." What else would you like-animals?
Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company's needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it's doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers.
If you feel that you have to concoct an answer to this question - if, for example, the company stresses research, and you feel that you should mention it even though it really doesn't interest you- then you probably should not be taking that interview, because you probably shouldn't be considering a job with that organization.
Your homework should include learning enough about the company to avoid approaching places where you wouldn't be able -or wouldn't want- to function. Since most of us are poor liars, it's difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don't really want.
4. What can you do for us that someone else can't?
Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.
5. What do you find most attractive about this position? What seems least attractive about it?
List three or four attractive factors of the job, and mention a single, minor, unattractive item.
6. Why should we hire you?
Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)
7. What do you look for in a job?
Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.
8. Please give me your defintion of [the position for which you are being interviewed].
Keep your answer brief and task oriented. Think in in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain. ask the interviewer; he or she may answer the question for you.
9. How long would it take you to make a meaningful contribution to our firm?
Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.
10. How long would you stay with us?
Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, "As long as we both feel achievement-oriented."
11. Your resume suggests that you may be over-qualified or too experienced for this position. What's your opinion?
Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so well qualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent.
12. What is your management style?
You should know enough about the company's style to know that your management style will complement it. Possible styles include: task oriented (I'll enjoy problem-solving identifying what's wrong, choosing a solution and implementing it"), results-oriented ("Every management decision I make is determined by how it will affect the bottom line"), or even paternalistic ("I'm committed to taking care of my subordinates and pointing them in the right direction").
A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility.
As you consider this question, think about whether your style will let you work hatppily and effectively within the organization.
13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential?
Keep your answer achievement and task-oriented. Rely on examples from your career to buttress your argument. Stress your experience and your energy.
14. What do you look for when you hire people?
Think in terms of skills. Initiative and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization.
15. Have you ever had to fire people? What were the reasons, and how did you handle the situation?
Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individual. Show that, like anyone else, you don't enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.
16. What do you think is the most difficult thing about being a manager or executive?
Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget.
17. What important trends do you see in our industry?
Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.
18. Why are you leaving (did you leave) your present (last) job?
Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts.
The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The "We agreed to disagree" approach may be useful. Remember hat your references are likely to be checked, so don't concoct a story for an interview.
19. How do you feel about leaving all your benefits to find a new job?
Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don't suggest that security might interest you more than getting the job done successfully.
20. In your current (last) position, what features do (did) you like the most? The least?
Be careful and be positive. Describe more features that you liked than disliked. Don't cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.
21. What do you think of your boss?
Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.
22. Why aren't you earning more at your age?
Say that this is one reason that you are conducting this job search. Don't be defensive.
23. What do you feel this position should pay?
Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, "I understand that the range for this job is between N______ and N______. That seems appropriate for the job as I understand it." You might answer the question with a question: "Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?"
If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position's responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.
If the interviewer continues to probe, you might say, "You know that I'm making N______ now. Like everyone else, I'd like to improve on that figure, but my major interest is with the job itself." Remember that the act of taking a new job does not, in and of itself, make you worth more money.
If a search firm is involved, your contact there may be able to help with the salary question. He or she may even be able to run interference for you. If, for instance, he tells you what the position pays, and you tell him that you are earning that amount now and would Like to do a bit better, he might go back to the employer and propose that you be offered an additional 10%.
If no price range is attached to the job, and the interviewer continues to press the subject, then you will have to restpond with a number. You cannot leave the impression that it does not really matter, that you'll accept whatever is offered. If you've been making $80,000 a year, you can't say that a $35,000 figure would be fine without sounding as if you've given up on yourself. (If you are making a radical career change, however, this kind of disparity may be more reasonable and understandable.)
Don't sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don't leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.
But whenever possible, say as little as you can about salary until you reach the "final" stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible in salary negotiations.
24. What are your long-range goals?
Refer back to the planning phase of your job search. Don't answer, "I want the job you've advertised." Relate your goals to the company you are interviewing: 'in a firm like yours, I would like to..."
25. How successful do you you've been so far?
Say that, all in all, you're happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you've done quite well and have no complaints.
Present a positive and confident picture of yourself, but don't overstate your case. An answer like, "Everything's wonderful! I can't think of a time when things were going better! I'm overjoyed!" is likely to make an interviewer wonder whether you're trying to fool him . . . or yourself. The most convincing confidence is usually quiet confidence.
I wish u all the best during your interview
If you've gained from this post pls drop a line.
Being prepared is half the battle.
If you are one of those executive types unhappy at your present post and embarking on a New Year's resolution to find a new one, here's a helping hand. The job interview is considered to be the most critical aspect of every expedition that brings you face-to- face with the future boss. One must prepare for it with the same tenacity and quickness as one does for a fencing tournament or a chess match.
This article has been excerpted from "PARTING COMPANY: How to Survive the Loss of a Job and Find Another Successfully" by William J. Morin and James C. Cabrera. Copyright by Drake Beam Morin, inc. Publised by Harcourt Brace Jovanovich.
Morin is chairman and Cabrera is president of New York-based Drake Beam Morin, nation's major outplacement firm, which has opened offices in Philadelphia.
1. Tell me about yourself.
Since this is often the opening question in an interview, be extra careful that you don't run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don't waste your best points on it.
2. What do you know about our organization?
You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don't act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don't overwhelm the interviewer, and make it clear that you wish to learn more.
You might start your answer in this manner: "In my job search, I've investigated a number of companies.
Yours is one of the few that interests me, for these reasons..."
Give your answer a positive tone. Don't say, "Well, everyone tells me that you're in all sorts of trouble, and that's why I'm here", even if that is why you're there.
3. Why do you want to work for us?
The deadliest answer you can give is "Because I like people." What else would you like-animals?
Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company's needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it's doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers.
If you feel that you have to concoct an answer to this question - if, for example, the company stresses research, and you feel that you should mention it even though it really doesn't interest you- then you probably should not be taking that interview, because you probably shouldn't be considering a job with that organization.
Your homework should include learning enough about the company to avoid approaching places where you wouldn't be able -or wouldn't want- to function. Since most of us are poor liars, it's difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don't really want.
4. What can you do for us that someone else can't?
Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.
5. What do you find most attractive about this position? What seems least attractive about it?
List three or four attractive factors of the job, and mention a single, minor, unattractive item.
6. Why should we hire you?
Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)
7. What do you look for in a job?
Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.
8. Please give me your defintion of [the position for which you are being interviewed].
Keep your answer brief and task oriented. Think in in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain. ask the interviewer; he or she may answer the question for you.
9. How long would it take you to make a meaningful contribution to our firm?
Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.
10. How long would you stay with us?
Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, "As long as we both feel achievement-oriented."
11. Your resume suggests that you may be over-qualified or too experienced for this position. What's your opinion?
Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so well qualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent.
12. What is your management style?
You should know enough about the company's style to know that your management style will complement it. Possible styles include: task oriented (I'll enjoy problem-solving identifying what's wrong, choosing a solution and implementing it"), results-oriented ("Every management decision I make is determined by how it will affect the bottom line"), or even paternalistic ("I'm committed to taking care of my subordinates and pointing them in the right direction").
A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility.
As you consider this question, think about whether your style will let you work hatppily and effectively within the organization.
13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential?
Keep your answer achievement and task-oriented. Rely on examples from your career to buttress your argument. Stress your experience and your energy.
14. What do you look for when you hire people?
Think in terms of skills. Initiative and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization.
15. Have you ever had to fire people? What were the reasons, and how did you handle the situation?
Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individual. Show that, like anyone else, you don't enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.
16. What do you think is the most difficult thing about being a manager or executive?
Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget.
17. What important trends do you see in our industry?
Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.
18. Why are you leaving (did you leave) your present (last) job?
Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts.
The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The "We agreed to disagree" approach may be useful. Remember hat your references are likely to be checked, so don't concoct a story for an interview.
19. How do you feel about leaving all your benefits to find a new job?
Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don't suggest that security might interest you more than getting the job done successfully.
20. In your current (last) position, what features do (did) you like the most? The least?
Be careful and be positive. Describe more features that you liked than disliked. Don't cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.
21. What do you think of your boss?
Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.
22. Why aren't you earning more at your age?
Say that this is one reason that you are conducting this job search. Don't be defensive.
23. What do you feel this position should pay?
Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, "I understand that the range for this job is between N______ and N______. That seems appropriate for the job as I understand it." You might answer the question with a question: "Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?"
If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position's responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.
If the interviewer continues to probe, you might say, "You know that I'm making N______ now. Like everyone else, I'd like to improve on that figure, but my major interest is with the job itself." Remember that the act of taking a new job does not, in and of itself, make you worth more money.
If a search firm is involved, your contact there may be able to help with the salary question. He or she may even be able to run interference for you. If, for instance, he tells you what the position pays, and you tell him that you are earning that amount now and would Like to do a bit better, he might go back to the employer and propose that you be offered an additional 10%.
If no price range is attached to the job, and the interviewer continues to press the subject, then you will have to restpond with a number. You cannot leave the impression that it does not really matter, that you'll accept whatever is offered. If you've been making $80,000 a year, you can't say that a $35,000 figure would be fine without sounding as if you've given up on yourself. (If you are making a radical career change, however, this kind of disparity may be more reasonable and understandable.)
Don't sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don't leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.
But whenever possible, say as little as you can about salary until you reach the "final" stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible in salary negotiations.
24. What are your long-range goals?
Refer back to the planning phase of your job search. Don't answer, "I want the job you've advertised." Relate your goals to the company you are interviewing: 'in a firm like yours, I would like to..."
25. How successful do you you've been so far?
Say that, all in all, you're happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you've done quite well and have no complaints.
Present a positive and confident picture of yourself, but don't overstate your case. An answer like, "Everything's wonderful! I can't think of a time when things were going better! I'm overjoyed!" is likely to make an interviewer wonder whether you're trying to fool him . . . or yourself. The most convincing confidence is usually quiet confidence.
I wish u all the best during your interview
If you've gained from this post pls drop a line.
Succeeding at an Interview
When you go for interview you can assume the company interviewing you wants to offer you the job and are very much hoping that you match their requirements. Companies rarely find exactly what they're after, but are looking for the closest match. So, it is up to you to convince them that you are the best match they will find.
Following the basic guidelines below should help ensure you avoid disappointing both yourself and the interviewer. Although most should be obvious, it is definitely worth taking 5 minutes to run through and check. Ignore these basic guidelines at your peril!
It is said that the interviewer makes up their mind about you the minute you walk through the door - the way you look, the way you say hello, shake their hand, the politeness you display. They then spend the rest of the interview confirming their initial impressions.
1. Be on time - not too early - definitely not late. Present yourself at reception 15 minutes before the interview is scheduled. This allows you time to sign in and gather your thoughts before commencing the interview. It's a good idea to briefly visit the bathroom before the interview starts both for any last minute call of nature and, importantly, to check your appearance - hair's not blown all over the place - no food in the teeth - clothes sitting right etc.
2. Prepare Review the job description - consider how closely your CV matches and be prepared to discuss shortfalls. Know in advance how you're going to describe your work experience in a succinct and positive way that relates to the requirements of the job.
3. Know something of the company interviewing you. You should have some basic understanding of their line of business, how that industry is doing currently, how big this company is, how they're doing generally in the marketplace and whether there's been anything about them in the press recently. Their annual report, a quick review of their website or a search on Google should give you the necessary information.
4. Dress appropriately. Look smart - no jeans, t-shirts or trainers. For men - shirt and trousers - possibly a tie and lounge jacket depending on the company. Polished shoes.
5. Present yourself appropriately. Neat hair. Clean fingernails, clean teeth and fresh breath (no heavy garlic meals the night before!).
6. Don't fidget. This will distract the interviewer. Sit calm and relaxed (or appear to do so anyway).
7. Smile Show a positive and confident style. Make sure you have some degree of eye contact with the interviewer.
8. Don't use the interviewer's first name without being invited to do so.
9. Listen carefully to questions - do not interrupt - think before you speak - then make sure you answer the question and only the question ...speak clearly and calmly. Do not waffle - quality, not quantity. If you do not understand the question, then say so.
10. Have some prepared questions. Know/note down in advance the questions you want answers to such as work space, training, promotion prospects, review intervals, holiday entitlement etc Leave these questions until the end or when asked by the interviewer whether you've anything to ask that's not been covered.
11. Appear keen. Have a notepad and pen available to you should you need to make any important notes
12. Thank the interviewer for their time and interest at the end of the interview and ask if they could advise you what the next steps are. This reaffirms your definite interest in the job.
When you go for interview you can assume the company interviewing you wants to offer you the job and are very much hoping that you match their requirements. Companies rarely find exactly what they're after, but are looking for the closest match. So, it is up to you to convince them that you are the best match they will find.
Following the basic guidelines below should help ensure you avoid disappointing both yourself and the interviewer. Although most should be obvious, it is definitely worth taking 5 minutes to run through and check. Ignore these basic guidelines at your peril!
It is said that the interviewer makes up their mind about you the minute you walk through the door - the way you look, the way you say hello, shake their hand, the politeness you display. They then spend the rest of the interview confirming their initial impressions.
1. Be on time - not too early - definitely not late. Present yourself at reception 15 minutes before the interview is scheduled. This allows you time to sign in and gather your thoughts before commencing the interview. It's a good idea to briefly visit the bathroom before the interview starts both for any last minute call of nature and, importantly, to check your appearance - hair's not blown all over the place - no food in the teeth - clothes sitting right etc.
2. Prepare Review the job description - consider how closely your CV matches and be prepared to discuss shortfalls. Know in advance how you're going to describe your work experience in a succinct and positive way that relates to the requirements of the job.
3. Know something of the company interviewing you. You should have some basic understanding of their line of business, how that industry is doing currently, how big this company is, how they're doing generally in the marketplace and whether there's been anything about them in the press recently. Their annual report, a quick review of their website or a search on Google should give you the necessary information.
4. Dress appropriately. Look smart - no jeans, t-shirts or trainers. For men - shirt and trousers - possibly a tie and lounge jacket depending on the company. Polished shoes.
5. Present yourself appropriately. Neat hair. Clean fingernails, clean teeth and fresh breath (no heavy garlic meals the night before!).
6. Don't fidget. This will distract the interviewer. Sit calm and relaxed (or appear to do so anyway).
7. Smile Show a positive and confident style. Make sure you have some degree of eye contact with the interviewer.
8. Don't use the interviewer's first name without being invited to do so.
9. Listen carefully to questions - do not interrupt - think before you speak - then make sure you answer the question and only the question ...speak clearly and calmly. Do not waffle - quality, not quantity. If you do not understand the question, then say so.
10. Have some prepared questions. Know/note down in advance the questions you want answers to such as work space, training, promotion prospects, review intervals, holiday entitlement etc Leave these questions until the end or when asked by the interviewer whether you've anything to ask that's not been covered.
11. Appear keen. Have a notepad and pen available to you should you need to make any important notes
12. Thank the interviewer for their time and interest at the end of the interview and ask if they could advise you what the next steps are. This reaffirms your definite interest in the job.
Every word on your resume counts in today's competitive job
market. But some words count more than others -- especially those that refer to
soft skills.
Soft skills are increasingly important in the workplace. In fact, 86 percent of employers considered soft skills to be among their most important hiring criteria in a recent survey by two University of Massachusetts economists.
'Teamwork'
Teamwork is more important than ever in the workplace.
The ability to work well with others to accomplish a common goal is vital for a harmonious workplace.
ADVERTISEMENT
Employees are often organized into teams to manage projects. And many employers believe collaboration increases the quality of work and improves productivity.
A team player is an attentive listener, a cooperative colleague and is willing to help others.
'Flexibility'
Employers value workers who are flexible and able to juggle multiple tasks simultaneously. In other words, it's sometimes just as important to be a jack-of-all-trades as a master of one.
You can show that you're flexible by demonstrating a willingness to take on new and varied projects and an ability to handle changing priorities and deadlines.
Ultimately, being flexible doesn't only increase the odds that you'll get a job -- it also improves your chances of keeping it should layoffs occur.
'Detail-Oriented'
Employers want to know that they can trust workers to handle a project down to the last detail.
Being "detail-oriented" means being organized and meticulous about your work. It also implies that you can work without constant supervision and act independently.
'Self-Motivated'
Employers value employees who are self-starters. These workers can generate their own ideas and follow them through to fruition.
A self-motivated worker goes the extra mile. She regularly takes on tasks that may not be part of her job description. She's inspired to work hard not just to reap rewards but also for personal satisfaction.
Soft skills are increasingly important in the workplace. In fact, 86 percent of employers considered soft skills to be among their most important hiring criteria in a recent survey by two University of Massachusetts economists.
'Teamwork'
Teamwork is more important than ever in the workplace.
The ability to work well with others to accomplish a common goal is vital for a harmonious workplace.
ADVERTISEMENT
Employees are often organized into teams to manage projects. And many employers believe collaboration increases the quality of work and improves productivity.
A team player is an attentive listener, a cooperative colleague and is willing to help others.
'Flexibility'
Employers value workers who are flexible and able to juggle multiple tasks simultaneously. In other words, it's sometimes just as important to be a jack-of-all-trades as a master of one.
You can show that you're flexible by demonstrating a willingness to take on new and varied projects and an ability to handle changing priorities and deadlines.
Ultimately, being flexible doesn't only increase the odds that you'll get a job -- it also improves your chances of keeping it should layoffs occur.
'Detail-Oriented'
Employers want to know that they can trust workers to handle a project down to the last detail.
Being "detail-oriented" means being organized and meticulous about your work. It also implies that you can work without constant supervision and act independently.
'Self-Motivated'
Employers value employees who are self-starters. These workers can generate their own ideas and follow them through to fruition.
A self-motivated worker goes the extra mile. She regularly takes on tasks that may not be part of her job description. She's inspired to work hard not just to reap rewards but also for personal satisfaction.
8 worst things to say in an interview
When talking with a potential employer, sounding like you're following a script can prevent a good conversation.
Interviews are nothing if not opportunities to drive yourself crazy.
Just remind yourself to look good, appear confident, say all the right things and don't say any of the wrong ones.
It shouldn't be so hard to follow these guidelines except you'll be on the receiving end of an endless line of questions. Factor in your nerves and you'll be lucky to remember your own name.
Don't fret.
If you walk into the interview prepared, you can make sure you know what right things to say, and you can stop yourself from saying the following wrong things.
1. "I hated my last boss." Your last boss was a miserable person whose main concern was making your life miserable. Of course you don't have a lot of nice things to say; however, don't mistake honesty, which is admirable, for trash-talking, which is despicable.
"If you truly did hate your last boss, I would be prepared to articulate why your last organization and relationship was not right for you," says Greg Moran, director of industry sales and partnerships for Talent Technology Corp. "Then be prepared to explain what type of organization is right for you and what type of management style you best respond to."
Don't Miss
* 10 best excuses for coming to work late
* 12 things to consider before taking your first job
* More CareerBuilder.com stories
2. "I don't know anything about the company." Chances are the interviewer will ask what you know about the company. If you say you don't know anything about it, the interviewer will wonder why you're applying for the job and will probably conclude you're after money, not a career.
"With today's technology," Moran says, "there is no excuse for having no knowledge of a company except laziness and/or poor planning -- neither of which are attributes [of potential employees] sought by many organizations."
3. "No, I don't have any questions for you." Much like telling the interviewer that you don't know anything about the company, saying you don't have any questions to ask also signals a lack of interest. Perhaps the interviewer answered every question or concern you had about the position, but if you're interested in a future with this employer, you can probably think of a few things to ask.
"Research the company before you show up," Moran advises. "Understand the business strategy, goals and people. Having this type of knowledge will give you some questions to keep in your pocket if the conversation is not flowing naturally."
4. "I'm going to need to take these days off." "We all have lives and commitments and any employer that you would even consider working for understands this. If you progress to an offer stage, this is the time for a discussion regarding personal obligations," Moran suggests. "Just don't bring it up prior to the salary negotiation/offer stage."
Why? By mentioning the days you need off too early in the interview, you risk coming off presumptuous as if you know you'll get the job.
5. "How long until I get a promotion?" While you want to show that you're goal-oriented, be certain you don't come off as entitled or ready to leave behind a job you don't even have yet.
"There are many tactful ways to ask this question that will show an employer that you are ambitious and looking at the big picture," Moran offers. "For example, asking the interviewer to explain the typical career path for the position is fine."
Another option is to ask the interviewer why the position is open, Moran adds. You might find out it's due to a promotion and can use that information to learn more about career opportunities.
6. "Are you an active member in your church?" As you attempt to make small talk with an interviewer, don't cross the line into inappropriate chitchat. Avoid topics that are controversial or that veer too much from work.
"This sounds obvious but many times I have been interviewing candidates and been asked about my personal hobbies, family obligations, et cetera," Moran says. "Attempting to develop a rapport is essential but taking it too far can bring you into some uncomfortable territory."
7. "As Lady Macbeth so eloquently put it..." Scripted answers, although accurate, don't impress interviewers. Not only do they make you sound rehearsed and stiff, they also prevent you from engaging in a dialogue.
"This is a conversation between a couple humans that are trying to get a good understanding of one another. Act accordingly," Moran reminds.
8. "And another thing I hate..." Save your rants for your blog. When you're angry, you don't sway anybody's opinion about a topic, but you do make them like you less. For one thing, they might disagree with you. They also won't take kindly to your bad attitude.
"If you are bitter, keep it inside and show optimism. Start complaining and you will be rejected immediately," Moran warns. "Do you like working with a complainer? Neither will the interviewer."
# Story Highlights
# Research the company beforehand to avoid looking unprepared or uninterested
# Talking about what days off you'll need should wait until after you get the job
# Ask about the typical career path rather than when you'll get a promotion
# Don't cross the line into too personal subjects when talking with an employer
When talking with a potential employer, sounding like you're following a script can prevent a good conversation.
Interviews are nothing if not opportunities to drive yourself crazy.
Just remind yourself to look good, appear confident, say all the right things and don't say any of the wrong ones.
It shouldn't be so hard to follow these guidelines except you'll be on the receiving end of an endless line of questions. Factor in your nerves and you'll be lucky to remember your own name.
Don't fret.
If you walk into the interview prepared, you can make sure you know what right things to say, and you can stop yourself from saying the following wrong things.
1. "I hated my last boss." Your last boss was a miserable person whose main concern was making your life miserable. Of course you don't have a lot of nice things to say; however, don't mistake honesty, which is admirable, for trash-talking, which is despicable.
"If you truly did hate your last boss, I would be prepared to articulate why your last organization and relationship was not right for you," says Greg Moran, director of industry sales and partnerships for Talent Technology Corp. "Then be prepared to explain what type of organization is right for you and what type of management style you best respond to."
Don't Miss
* 10 best excuses for coming to work late
* 12 things to consider before taking your first job
* More CareerBuilder.com stories
2. "I don't know anything about the company." Chances are the interviewer will ask what you know about the company. If you say you don't know anything about it, the interviewer will wonder why you're applying for the job and will probably conclude you're after money, not a career.
"With today's technology," Moran says, "there is no excuse for having no knowledge of a company except laziness and/or poor planning -- neither of which are attributes [of potential employees] sought by many organizations."
3. "No, I don't have any questions for you." Much like telling the interviewer that you don't know anything about the company, saying you don't have any questions to ask also signals a lack of interest. Perhaps the interviewer answered every question or concern you had about the position, but if you're interested in a future with this employer, you can probably think of a few things to ask.
"Research the company before you show up," Moran advises. "Understand the business strategy, goals and people. Having this type of knowledge will give you some questions to keep in your pocket if the conversation is not flowing naturally."
4. "I'm going to need to take these days off." "We all have lives and commitments and any employer that you would even consider working for understands this. If you progress to an offer stage, this is the time for a discussion regarding personal obligations," Moran suggests. "Just don't bring it up prior to the salary negotiation/offer stage."
Why? By mentioning the days you need off too early in the interview, you risk coming off presumptuous as if you know you'll get the job.
5. "How long until I get a promotion?" While you want to show that you're goal-oriented, be certain you don't come off as entitled or ready to leave behind a job you don't even have yet.
"There are many tactful ways to ask this question that will show an employer that you are ambitious and looking at the big picture," Moran offers. "For example, asking the interviewer to explain the typical career path for the position is fine."
Another option is to ask the interviewer why the position is open, Moran adds. You might find out it's due to a promotion and can use that information to learn more about career opportunities.
6. "Are you an active member in your church?" As you attempt to make small talk with an interviewer, don't cross the line into inappropriate chitchat. Avoid topics that are controversial or that veer too much from work.
"This sounds obvious but many times I have been interviewing candidates and been asked about my personal hobbies, family obligations, et cetera," Moran says. "Attempting to develop a rapport is essential but taking it too far can bring you into some uncomfortable territory."
7. "As Lady Macbeth so eloquently put it..." Scripted answers, although accurate, don't impress interviewers. Not only do they make you sound rehearsed and stiff, they also prevent you from engaging in a dialogue.
"This is a conversation between a couple humans that are trying to get a good understanding of one another. Act accordingly," Moran reminds.
8. "And another thing I hate..." Save your rants for your blog. When you're angry, you don't sway anybody's opinion about a topic, but you do make them like you less. For one thing, they might disagree with you. They also won't take kindly to your bad attitude.
"If you are bitter, keep it inside and show optimism. Start complaining and you will be rejected immediately," Moran warns. "Do you like working with a complainer? Neither will the interviewer."
# Story Highlights
# Research the company beforehand to avoid looking unprepared or uninterested
# Talking about what days off you'll need should wait until after you get the job
# Ask about the typical career path rather than when you'll get a promotion
# Don't cross the line into too personal subjects when talking with an employer
10 Ways to Blow the Interview
Information abounds regarding what you should say in an interview. But it can be just as important to realize what not to say. It is also imperative to note that what you say can be communicated through both your words and actions.
1. You arrive late to the interview.
What it means: "I really don't care about getting this position."
Arrive a healthy 15 minutes before your scheduled appointment to give you time to collect your thoughts, review your notes and make a good first impression.
2. You're rude to the receptionist.
What it means: "I'm difficult to get along with."
Receptionists are the gate keepers and it's their job to be the eyes and ears of the company," cautions Lauren Milligan, founder and CEO of ResuMAYDAY, Inc. Besides, if hired, you may need their cooperation one day.
3. You answer questions with trite or cliché responses.
What it means: "I'm just one of the crowd."
Telling the interviewer you are a perfectionist and expect too much of yourself is sure to elicit a yawn, if not a discreet roll of the eyes, Milligan warns. Prepare potential responses ahead of time to avoid relying on the usuals.
4. You don't ask questions.
What it means: "I'm not that interested in your company."
The interview should be a two-way conversation "to determine if you are the right fit for the company, and if the company is the right fit for you," Milligan says. Use the interview to gather as much information about your potential new position as possible.
5. You answer the standard "Tell us about yourself," with "What would you like to know?"
What it means: "I have nothing special to offer this company."
This is your opportunity to steer the conversation into areas where you truly shine. Don't waste this chance by appearing to lack any outstanding qualities you want to share. And please don't start with where you were born. Focus on your career unless your birthplace is relevant to the job.
6. You use inappropriate language.
What it means: "I'm unprofessional and if it shows in the short span of an interview, imagine what I'll be like in the office."
Even if they're only mild and somewhat acceptable words, there still is no place for them in the interview.
7. You trash-talk your former boss.
What it means: "I have no discretion; I'll blab any inside information."
"If you left your prior job on poor terms, you need to put this relationship in a positive light for the interview," Milligan advises. "Even if your boss was to blame." You never want to bring negativity or antagonistic emotions into the interview. Keep it positive and upbeat.
8. You ask the interviewer to not contact your former employer.
What it means: "I have something to hide."
Even if you do not get along with your boss, you can always name someone else in the organization as a reference.
9. You exaggerate your accomplishments or credentials.
What it means: "I'm not good enough on my own merits, so I need to lie to make myself look good."
A skilled interviewer can easily identify fabrications in your background or experience. State your qualifications with confidence. You don't have to be Superman to get hired; you just have to be right for the job.
Information abounds regarding what you should say in an interview. But it can be just as important to realize what not to say. It is also imperative to note that what you say can be communicated through both your words and actions.
1. You arrive late to the interview.
What it means: "I really don't care about getting this position."
Arrive a healthy 15 minutes before your scheduled appointment to give you time to collect your thoughts, review your notes and make a good first impression.
2. You're rude to the receptionist.
What it means: "I'm difficult to get along with."
Receptionists are the gate keepers and it's their job to be the eyes and ears of the company," cautions Lauren Milligan, founder and CEO of ResuMAYDAY, Inc. Besides, if hired, you may need their cooperation one day.
3. You answer questions with trite or cliché responses.
What it means: "I'm just one of the crowd."
Telling the interviewer you are a perfectionist and expect too much of yourself is sure to elicit a yawn, if not a discreet roll of the eyes, Milligan warns. Prepare potential responses ahead of time to avoid relying on the usuals.
4. You don't ask questions.
What it means: "I'm not that interested in your company."
The interview should be a two-way conversation "to determine if you are the right fit for the company, and if the company is the right fit for you," Milligan says. Use the interview to gather as much information about your potential new position as possible.
5. You answer the standard "Tell us about yourself," with "What would you like to know?"
What it means: "I have nothing special to offer this company."
This is your opportunity to steer the conversation into areas where you truly shine. Don't waste this chance by appearing to lack any outstanding qualities you want to share. And please don't start with where you were born. Focus on your career unless your birthplace is relevant to the job.
6. You use inappropriate language.
What it means: "I'm unprofessional and if it shows in the short span of an interview, imagine what I'll be like in the office."
Even if they're only mild and somewhat acceptable words, there still is no place for them in the interview.
7. You trash-talk your former boss.
What it means: "I have no discretion; I'll blab any inside information."
"If you left your prior job on poor terms, you need to put this relationship in a positive light for the interview," Milligan advises. "Even if your boss was to blame." You never want to bring negativity or antagonistic emotions into the interview. Keep it positive and upbeat.
8. You ask the interviewer to not contact your former employer.
What it means: "I have something to hide."
Even if you do not get along with your boss, you can always name someone else in the organization as a reference.
9. You exaggerate your accomplishments or credentials.
What it means: "I'm not good enough on my own merits, so I need to lie to make myself look good."
A skilled interviewer can easily identify fabrications in your background or experience. State your qualifications with confidence. You don't have to be Superman to get hired; you just have to be right for the job.
10. You don't thank the interviewer.
What it means: "I have no manners."
Forgetting to thank your interviewers for their time can take the luster from even the most stellar interviewee.
1. Look sharp
Before the interview select your outfit. Depending on the industry and position, get out your best clothes and check them over for spots and wrinkles. Even if the company has a casual environment, you don’t want to look like you slept in your clothes. Above all, dress for confidence. If you feel good, others will respond to you accordingly.
2. Be on time
Never arrive late to an interview. Allow extra time to arrive early in the vicinity, allowing for factors like getting lost. Enter the building 10 – 15 minutes before the interview.
3. Do your research
Researching the company before the interview and learning as much as possible about its services, products, customers and competition will give you an edge in understanding and addressing the company’s needs. The more you know about the company and what it stands for, the better chance you have of selling yourself.
4. Be prepared
Bring along a folder containing extra copies of your CV, a copy of your references and paper to take notes. You should also have questions prepared to ask at the end of the interview.
5. Show enthusiasm
A firm handshake and plenty of eye contact demonstrate confidence. Speak distinctly in a confident voice, even though you may feel shaky.
6. Listen
One of the most neglected interviewing skills is listening. Make sure you are not only listening, but also reading between the lines. Sometimes what is not said is just as important as what is said.
7. Answer the question asked
Candidates often don’t think about whether or not they actually are answering the questions asked by their interviewers. Make sure you understand what is being asked, and get further clarification if you are unsure.
8. Give specific examples
One specific example of your background is worth 50 vague stories. Prepare your examples before the interview, ensuring that they highlight your successes and uniqueness. Your past behaviour can indicate your future performance.
9. Ask questions
Many interviewees don’t ask questions and miss the opportunity to find out valuable information. Your questions indicate your interest in the company or job.
10. Follow up
Whether it's through email or regular mail, the follow-up is one more chance to remind the interviewer of all the valuable traits you bring to the job and company. You don't want to miss this last chance to market yourself. Also take the time to say 'thank you' for the interview time.
Wishing us all the very best
Before the interview select your outfit. Depending on the industry and position, get out your best clothes and check them over for spots and wrinkles. Even if the company has a casual environment, you don’t want to look like you slept in your clothes. Above all, dress for confidence. If you feel good, others will respond to you accordingly.
2. Be on time
Never arrive late to an interview. Allow extra time to arrive early in the vicinity, allowing for factors like getting lost. Enter the building 10 – 15 minutes before the interview.
3. Do your research
Researching the company before the interview and learning as much as possible about its services, products, customers and competition will give you an edge in understanding and addressing the company’s needs. The more you know about the company and what it stands for, the better chance you have of selling yourself.
4. Be prepared
Bring along a folder containing extra copies of your CV, a copy of your references and paper to take notes. You should also have questions prepared to ask at the end of the interview.
5. Show enthusiasm
A firm handshake and plenty of eye contact demonstrate confidence. Speak distinctly in a confident voice, even though you may feel shaky.
6. Listen
One of the most neglected interviewing skills is listening. Make sure you are not only listening, but also reading between the lines. Sometimes what is not said is just as important as what is said.
7. Answer the question asked
Candidates often don’t think about whether or not they actually are answering the questions asked by their interviewers. Make sure you understand what is being asked, and get further clarification if you are unsure.
8. Give specific examples
One specific example of your background is worth 50 vague stories. Prepare your examples before the interview, ensuring that they highlight your successes and uniqueness. Your past behaviour can indicate your future performance.
9. Ask questions
Many interviewees don’t ask questions and miss the opportunity to find out valuable information. Your questions indicate your interest in the company or job.
10. Follow up
Whether it's through email or regular mail, the follow-up is one more chance to remind the interviewer of all the valuable traits you bring to the job and company. You don't want to miss this last chance to market yourself. Also take the time to say 'thank you' for the interview time.
Wishing us all the very best
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